Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services provided by [COMPANY LEGAL NAME] ("we," "our," or "us"), operating as Prime AI Tech Consulting. By engaging our services, accessing our website, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. Acceptance of Terms

By accessing our website at primeaitech.com, scheduling a consultation, purchasing our services, or otherwise engaging with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

2. Description of Services

Prime AI Tech Consulting provides professional AI consulting services, including but not limited to:

• AI Readiness Assessments and maturity evaluations
• AI strategy development and roadmap creation
• Implementation planning and execution support
• Data strategy and infrastructure consulting
• AI governance and risk management advisory
• Team training and organizational change management
• Ongoing optimization and performance monitoring

The specific scope, deliverables, timeline, and terms of each engagement will be outlined in a separate Statement of Work (SOW) or engagement agreement between you and [COMPANY LEGAL NAME].

3. User Accounts

Certain features of our services may require you to create an account or provide information to access deliverables such as dashboards or reports. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.

4. Payment Terms

Pricing and Fees

Service fees are as outlined on our website or in a separate Statement of Work. All prices are listed in US Dollars (USD) unless otherwise specified.

Payment Structure

Our standard payment structure for consulting engagements is as follows:

• Deposit: A non-refundable deposit of $100 is required at the time of booking to secure your engagement. This deposit is applied toward the total engagement fee.
• Remaining Balance: The remaining balance of $900 (for standard engagements) will be invoiced upon commencement of the engagement or as otherwise specified in your Statement of Work.
• Custom Engagements: For engagements with custom scoping or enterprise pricing, payment terms will be outlined in your individual Statement of Work.

Payment Methods

Payments are processed securely through Stripe. We accept major credit cards, debit cards, and other payment methods supported by Stripe. By providing payment information, you authorize us to charge the applicable fees to your selected payment method.

Late Payments

Invoices are due within 14 days of issuance unless otherwise agreed. Late payments may incur a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend services until outstanding balances are resolved.

5. Cancellation and Refunds

Cancellation by Client

• Before engagement begins: You may cancel your engagement at any time before work commences. The $100 deposit is non-refundable but may be applied as a credit toward a future engagement within 12 months.
• After engagement begins: If you cancel after work has commenced, you are responsible for payment of all services rendered up to the date of cancellation. Any unused prepaid fees will be refunded on a pro-rata basis at our discretion.

Cancellation by Us

We reserve the right to cancel or terminate an engagement if: (a) you breach these Terms; (b) payment is not received as agreed; or (c) circumstances beyond our reasonable control prevent delivery of services. In such cases, we will refund any prepaid fees for services not yet rendered.

Rescheduling

Scheduled consultations may be rescheduled with at least 24 hours' notice at no additional charge. Consultations cancelled or rescheduled with less than 24 hours' notice may be subject to a cancellation fee or forfeiture of the session.

6. Intellectual Property

Our Intellectual Property

All content, materials, methodologies, frameworks, tools, templates, and proprietary processes used or developed by [COMPANY LEGAL NAME] in the course of providing services remain our exclusive intellectual property. This includes but is not limited to our AI Readiness Assessment framework, scoring methodologies, and analytical tools.

Client Deliverables

Upon full payment, you receive a non-exclusive, non-transferable license to use the deliverables produced for your engagement (such as reports, roadmaps, and implementation plans) for your internal business purposes. You may not resell, redistribute, or publicly share these deliverables without our prior written consent.

Client Data

You retain all rights to the data and information you provide to us during the engagement. We will treat all client data as confidential and will not use it for purposes other than delivering the agreed-upon services, unless otherwise authorized by you.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This obligation survives the termination of the engagement. Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without reference to confidential information; or (d) is required to be disclosed by law or regulation.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the results you may achieve from our consulting services.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
• Our total aggregate liability for any claims arising from or related to our services shall not exceed the total fees paid by you to us during the 12-month period preceding the claim.
• We are not responsible for the outcomes of business decisions made based on our recommendations. Our role is advisory, and final implementation decisions remain solely with the client.

9. Indemnification

You agree to indemnify, defend, and hold harmless [COMPANY LEGAL NAME], its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of our services; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [GOVERNING JURISDICTION], without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be submitted to binding arbitration in [ARBITRATION LOCATION] under the rules of [ARBITRATION BODY], unless both parties agree to jurisdiction in the courts of [GOVERNING JURISDICTION].

11. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages, or other force majeure events.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide notice via email or a prominent announcement on our website. Your continued use of our services following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree with the modified Terms, you must discontinue use of our services.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Statement of Work, constitute the entire agreement between you and [COMPANY LEGAL NAME] regarding the use of our services. These Terms supersede all prior agreements, negotiations, and communications, whether written or oral, relating to the subject matter herein.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us: